Cancellation Policy
Reservations of up to 4 rooms
Up to 6 days before arrival = free of charge, 5 to 2 days before arrival = 50%, 1 day before arrival = 100%.
Reservations for 5 rooms or more, or for more than 10 persons
14–5 days before arrival = 50% of arrangement costs, 4 days before arrival = 100%.
Cancellation of a single room (up to a maximum of 1/5 of the room): up to 6 days before arrival = free of charge, 5 to 2 days before arrival = 50%, 1 day before arrival = 100%.
Cancellations must be made in writing.
Reservations for 12 or more, or more than 24 persons
30 days before arrival = 50% of arrangement costs, 14 days before arrival = 100%.
Cancellation of a single room (up to a maximum of 1/5 of the room): up to 14 days before arrival = free of charge, 14 to 2 days before arrival = 50%, 1 day before arrival = 100%.
Cancellations must be made in writing.
Payment conditions
Payments under CHF 500 will not be invoiced and must be paid on site using cash or a credit card. After the invoice has been issued, a payment period of 30 days shall apply; after this expires, default interest of 5% can be charged. We accept the following means of payment: Cash, Maestro, Postcard, MasterCard, Visa card.
Pets
Dogs are welcome if they are dry and house-trained. Guests can be made liable for damage caused by their pets. For hygiene reasons, dogs may not sleep in guest beds.
Liability for damage
Guests are liable for intentional or negligent damage they cause to the property of the Berghotel Oeschinensee AG. Damage will be reported to the police; the hotel serves only as a facilitator.
Partial invalidity
If one or more items of these GTC prove to be unlawful or invalid, they will be replaced by relevant legal regulations. This does not invalidate any other components of these GTC.
Place of jurisdiction
The place of jurisdiction is Thun (Switzerland). Swiss law shall apply exclusively.
